FAQs

Q. What is your warranty policy?

A. Click here to access more information concerning our warranty policy.

Q. Is labor & shipping included?

A. INCIDENTAL, CONSEQUENTIAL DAMAGES, & LIMITATIONS:
This warranty shall be in lieu of any other warranty, expressed warranty, expressed or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose.  The purchaser’s sole and exclusive remedy against USSC shall be for the repair and replacement of the defective product as provided herein.  No other remedy; including but not limited to incidental or consequential damages for lost profits, lost sales, injury to person or property, shipping, freight, installation, removal, or any other incidental or consequential loss shall be available to the purchaser.

Q. What is your RMA policy?

A. All Requests for RMA’s are to be received back within 45 Days of replacement item ship date in order to receive full credit for warranty items. Not all RMA’s qualify as a warranty item. RMAs utilized for Repair or Evaluation purposes need to be returned & allow sufficient time for Review. ***MUST ENCLOSE A COPY OF THIS RMA WITH THE RETURNED SHIPMENT FOR PROPER PROCESSING***

Q. Do your products meet FMVSS 207 210 & 302?

A. Yes, USSC tests and certifies all of our drivers seats to FMVSS207/210 specifications as well as all seating components to FMVSS302 specifications as applicable

Q. Do your belts meet 209?

A. Yes, USSC  seatbelts are 100% tested and certified to FMVSS209 specifications

Q. What is your ship to & bill to address? Where is your office located?

A. Both our Ship to & Bill to address is
USSC Group
150 Gordon Drive
Exton, PA 19341

Q: Are you ISO-9001:2008 Certified?

A: Yes, USSC is ISO-9001:2008 Certified by SAI Global. View our certification.